We will arrange shipment as soon as possible. Normally we will ship orders within 1 to 3 business days，for out-of-stock items, please notify us by email and we will typically ship within 4 weeks.All delivery dates are estimates and are not guaranteed,Since our teapots are handmade, they require more processing time compared to general merchandise.Even if an item is in stock at the time of purchase, factors such as damage, defects, or batch issues may cause delays in delivery.We strive to deliver the perfect teapot, and its beauty makes the wait worthwhile.
1.How do i track my order?
Once your order has shipped, we will send you an email with the shipping and tracking information. You can track your order using the tracking number provided by visiting the carrier's website. If you have any further questions, please feel free to contact us.
2.Does you ship internationally?
Yes, we offer FREE SHIPPING worldwide. Most orders can be delivered within 5-7 days, depending on your location.
Our express carriers include UPS, DHL, EMS, FedEx, TNT, and SF Express. We will select the fastest shipping method based on your address.
For more details plese visit our [Delivery Policy].
3.What are you shipping holidays?
We do not ship on the following dates. Please note shipping estimates will begin the following business day.
1).Chinese New Year.
2).Chinese Lunar New Year.
4.I made a mistake when placing my order can i change it?
We strive to process and ship your order as quickly as possible so once an order is submitted, it cannot be changed. However, please contact our team immediately.
You have 28 days from the delivery date to return the item to us. If there is an issue with your order, please contact us within 28 days to initiate the return process.
1.What should I do if I want to change my teapot for a new one?
If you're happy with your teapot but would like to exchange it for a different one, we recommend returning the original item and placing a new order. If you need assistance with the return process, feel free to contact us.
2.How long will it take to receive my refund?
Refunds may take 7-15 business days to be credited to your account once we have received your returned item. We will notify you via email as soon as your return has been processed.
For more information, please visit our [Return Policy].
Please note that due to the handcrafted nature of Yixing Zisha teapots, each piece may vary in size, color, and shape. These differences are a result of the following factors:
1.Size and Capacity:
The size and capacity of Yixing teapots can vary slightly due to the handcrafting process. Each teapot is individually shaped and fired, so slight differences in size may occur from one batch to another. While we make every effort to ensure consistency, the actual volume of the teapot may differ slightly from the listed specifications.
2.Color Variations:
The color of a Yixing teapot can change depending on the firing temperature, the clay used, and the firing process itself. Each firing cycle may produce subtle color variations, meaning the same model could appear in slightly different shades. Please be aware that the color of the teapot you receive may differ from what you see in the photos, as lighting and screen settings can affect the appearance.
3.Shape and Design:
Due to the handmade nature of Yixing teapots, there may be minor variations in the shape and detailing of each piece.Slight differences in the spout, handle, or lid are to be expected and reflect the unique craftsmanship involved in making each teapot.
4.Natural Imperfections:
Given the particularities of Zisha clay, it’s not uncommon for teapots to have natural cracks or air bubbles.These are a result of the firing process and do not affect the functionality of the teapot. These "imperfections" are part of the charm and uniqueness of handmade teapot.
Important Notes:
1).Size Variations:
Since each teapot is handcrafted, size and capacity may vary slightly. If you have strict size requirements, please contact us before placing your order to ensure we meet your expectations.
2).Color Discrepancy:
While we strive for accuracy in the product images, please be aware that colors may appear differently depending on your monitor or device settings. If you have a specific color preference, feel free to reach out for clarification before purchasing.
3).Returns and Exchanges:
Please note that natural variations, such as color differences, minor size adjustments, or slight imperfections, are not grounds for returns or exchanges. If you have any concerns or questions, we encourage you to contact us before making a purchase.
We offer two primary methods for making Zisha teapots: Semi-Handmade and Fully-Handmade. Each method differs in the approach used to shape the teapot body.
1.Semi-Handmade:
In this method, the teapot body is initially hand-beaten from Zisha clay to form the basic shape, which is then placed into a mold. The mold helps refine the teapot’s interior, ensuring precise flatness and curvature. This method is more efficient, allowing for the production of two teapots per day.
2.Fully-Handmade:
The fully-handmade method involves shaping the teapot body entirely by hand, without the use of molds. The artisan adjusts the interior's flatness and curvature manually, resulting in a more labor-intensive process. As a result, only one teapot is completed every three days. The interior of a fully-handmade teapot is rougher and features shrinkage lines, which is a key characteristic distinguishing it from semi-handmade teapots.
3.Key Differences:
Production Efficiency: Semi-handmade teapots are faster to produce (two per day) compared to fully-handmade ones (one every three days).
Interior Texture: Semi-handmade teapots have a smoother, more refined interior due to mold compression. Fully-handmade teapots, shaped by hand, have a rougher interior with visible shrinkage lines.
Other Features: There is no difference in the spout, handle, or lid between semi-handmade and fully-handmade teapots.
1) When used for drinking tea, there is no difference between a semi-handmade and a fully-handmade Zisha teapot，the difference lies solely in the craftsmanship.Considering the price, we recommend prioritizing the semi-handmade teapot.
2) For collectors, a fully-handmade Zisha teapot may be the preferred choice. Each fully-handmade Zisha teapot is carefully crafted by skilled artisans and boasts unique details, making it a true work of art. As a collector, you can appreciate the exceptional craftsmanship of each piece and add it to your collection.
Below 150ml:
Ideal for single-person use, this size is perfect for enjoying "gongfu tea" (Chinese tea ceremony). It allows for better control of the brewing process and saves tea leaves. Best for personal use.
150ml to 250ml:
Suitable for 1-3 people. A 200ml teapot is perfect for serving 1-3 guests, making it great for casual gatherings or small tea sessions with friends.
250ml to 350ml:
Perfect for larger groups, accommodating 4-6 people. This size is ideal for tea parties or when serving tea to several guests.
350ml to 500ml:
6-8 people,Great for gatherings, tea parties, or sharing tea with a group. Suitable for fermented or strong teas. Perfect for serving multiple people.
Above 500ml:
For larger gatherings, it's recommended to directly brew the tea, as this capacity is more suited for brewing larger amounts rather than individual servings.
Each teapot size serves a specific purpose based on the number of people you're serving. If a certain size doesn't meet your needs, feel free to contact us to customize
This is a very grand topic that requires you to comprehensively judge based on the following points:
1. whether the Zisha clay material is genuine,
2. whether the shape is aesthetically pleasing;
3. whether the workmanship is exquisite.
As a novice, you have never purchased a Yixing Zisha teapot or observed the entire process of making a handmade teapot, so it is very difficult to judge whether it is genuine or not. More than 90% of the teapots on the market are made of chemical materials, which can harm your health at any time. However, you can preliminarily judge the authenticity of a yixing teapot by following these tips:
Avoid teapots priced below $200
Genuine Yixing Zisha teapots are handcrafted and require time and skill to make, which makes them more expensive. If a teapot is priced too low, it’s likely made from inferior materials and may not be authentic.
Buy Zi Ni, Duan Ni,Jiangpo Ni
As a beginner, it's best to focus on the 3 most commonly used Zisha clays: Zi ni (purple clay) , Duan ni and Jiangpo Ni . These clays are easier to find in authentic forms and offer a more reliable entry point into the world of Yixing teapots.
By following these two simple guidelines, you can filter out over 90% of the chemical-laden teapots on the market, ensuring that you make a healthier and more informed purchase.
For Beginners:
For those just starting with Zisha (Purple Clay) teapot collection, it’s essential to choose clays that are easy to access, well-recognized, and simple to work with.
- Zi Ni (Purple Clay)
- Duan Ni
- Jiangpo Ni
These clays are abundant, reducing the chances of encountering fake products. As a result, they are perfect for newcomers.
For Those with Some Experience:
For collectors with a bit more experience or those looking to expand their understanding of Zisha clays, the following clays are worth exploring. they not be of higher quality than beginner clays, but they are rarer than them.
- Dicaoqing Ni
- Zhu Ni
- Lv Ni
Museum-Grade Clays:
Museum-grade Zisha clays are incredibly rare and unavailable on the market. Authentic pieces are highly sought after by collectors, making these clays almost mythical in their desirability:
- Tianqing ni (disappearance)
- Dahongpao ni (The most used for fakes)
While many sellers claim to offer these clays, true Tianqing Ni and Dahongpao Ni are unattainable. Abandon illusion.
The Yixing Zisha teapots available on our website reflect our current stock. We update our inventory every week, including the addition of new arrivals. All in-stock teapots can be shipped worldwide within 5-7 days. Some styles or combinations may not yet be listed, so if you’re looking for a specific style, such as a "Xishi teapot" with a large capacity or a "Xishi teapot" made from other clay materials, please feel free to contact us via email. We will promptly respond, provide a list of new arrivals, and assist you with your purchase.
Yes,We Offer Handmade Custom Teapot Orders.
- Semi-handmade teapots: 30 days
- Fully handmade teapots: 60-90 days
- Patterned: 30-45 days
More details please visit our